Malcolm
Hart
Director, Plain Sailing Ltd
" We were one of the first customers of our ISP to implement
a VPN solution. Our ISP was unable to provide any support on third
party client software and we were left to our own devices.
The technical support staff at SafeNet was able to provide us
with a high level of assistance in understanding our configuration
problems. Once installed the client software has run faultlessly
in the background. We have been so impressed with SafeNet that
we have recently recommended this solution to our customers.
Plain Sailing offers telex and fax services for international
shipping companies and financial institutions where network security
is paramount. The SafeNet VPN solution provided us with the security
level required for approval of our Service Level Agreements by
our clients.
Our ISP recommended two VPN software solutions. We tried the other
first, coming from a more known name in the market. But as we
could not get any technical support or assistance we were delighted
at the professionalism of SafeNet. Without their assistance we
would not have an effective VPN solution working today. In today's
market of non-help desks and call centers SafeNet retains the
personal and professional approach to customer care. "