Welcome!

Thanks for visiting SafeNet.biz, SafeNet's e-commerce site. It's a snap to buy products – software, hardware, bundled packages, and specialty items – from SafeNet's easy-to-use commerce site.

Start Shopping

To purchase the product that you're reading about on a page click ADD TO CART. The Shopping Cart opens and lists the items you just added (along with items you already added), the per unit cost, and a subtotal. (Any applicable sales tax or shipping costs are added before you complete your purchase.)

Look at the top of the SafeNet.biz page; there's a snapshot of your Shopping Cart there. Any time you want to go to your Shopping Cart, click on the Shopping Cart icon in the upper right-hand side of any page.

You can make these adjustments to your Shopping Cart:

• To change the quantity of an item, select the number in the QTY box, type the new quantity, and then click UPDATE. This automatically updates your Shopping Cart.
  
  
• To remove an item, on the line for that item, click REMOVE. This automatically updates your Shopping Cart.
  
  
• To remove every item in your Shopping cart, click EMPTY CART.
  
  

You'll get to update your purchase before your purchase is actually processed.

• To return to SafeNet.biz and keep reading and shopping, click CONTINUE SHOPPING.
  
  
• If you've finished shopping, click PROCEED TO CHECKOUT. The Bill To page opens.

Who's Paying

On the Bill To page, type the name, address, and other details about the party to be billed for this purchase. Make sure that you complete each line marked with an asterisk (*); your order cannot be processed without this information. If the billing address is also the shipping address, you must enter a street address; shippers can't deliver to PO boxes.

Remember that the billing information must correspond exactly to the billing information for the credit card that you are using for the purchase. If it does not, the transaction cannot be approved. SafeNet verifies all billing information, not just the name and card number, as added protection for our customers.

U.S. Government Trade Controls

Before you can purchase SafeNet products, SafeNet must make sure that you to agree to certain terms required by the U.S. Government and SafeNet, Inc.

Read the description of these terms and what you must accept as a condition of purchasing SafeNet software, and then select the I affirm… check box so that the check appears in the check box.

If you do not select this check box, you cannot continue to process your order.

License Agreement

SafeNet has another requirement before you can purchase SafeNet software: you must read and agree to the terms of the license agreement.

To read the license agreement, click the link in the I have read and agree to SafeNet Software License Agreement check box. To confirm that you accept the described terms and continue with your purchase, return to the Shopping Cart page and select this check box so that the check appears in the check box.

If you do not select this check box, you cannot continue to process your order.

Delivery Method

Purchased software may be available for downloading, on a CD-ROM (which requires shipping costs), or both. All purchased hardware is shipped.

The Choose Delivery Method section lists each item from the Shopping Cart and how it will be delivered:

• in either the SHIP or DOWNLOAD column means that this is the only method available.
  
  
• means that this is the default shipping option, but you can change or add to this.
  
  
• means that this is a shipping option that you can select.

• To select an optional delivery method, select the check box in that column so that the check displays.
  
  
• To remove an optional delivery method, clear the check box in that column.

The Shipping Cost

The Shipping Cost box displays the standard shipping method and cost for your entire order.

The standard shipping method for deliveries to domestic addresses (in the U.S., Canada, and Mexico) is standard ground, which typically takes 3 to 7 days. The Shipping Cost box offers the option (and cost) of either Overnight or Second Day shipping, too.

Typically, orders are shipped within 2 business days after your purchase transaction completes. To estimate how long it will take for your order to arrive at its destination, add 2 business days the days required for shipping.

For destinations outside North America, the Shipping Cost box offers only one option and cost, based on shipping accounts you already have available. International customers have to provide an account number for FedEx, UPS, DHL, Emory, or Airborne Express. To obtain shipping costs for international shipping methods, contact the specific shipping vendor.

Destination

By default, your order is shipped to the person and address in the Bill To section.

To ship your order to a different recipient and address:

1. On Ship to Billing Address or Supply Shipping Information click Supply Shipping Information.

A Ship To section opens and Ship to Billing Address or Supply Shipping Information changes to Ship to Separate Address or Ship to Billing Address.

2. Type the name, address, and other details about the party your order will be shipped to. You must enter a street address; shippers can't deliver to PO boxes.

Make sure that you complete each line marked with a*; your order cannot be processed without this information.

If you change your mind and decide to ship your order to the person and address in the Bill To section, in Ship to Separate Address or Ship to Billing Address, click Ship to Billing Address. This removes the Ship To section.

We're Curious

Tell us how you first learned about SafeNet: by clicking the correct option in the How did you hear about SafeNet? box.

Promotional Codes

You may receive a promotional code or other offer related to a purchase from SafeNet.biz. If you have one that applies to your order, type it in the Enter any special offer or promotional code that you received box.

Payment Information

To enter payment information, click Continue. The billing and shipping information display, along with your order, delivery method, and shipping information.

(To put your purchase information on hold and return to shopping on SafeNet.biz, click Cancel. This does not empty your Shopping Cart.)

You can pay for your purchase with one of these credit cards: American Express®, MasterCard®, or Visa®. For information on making payments online, go to Guide to Online Payments, a document prepared by the Federal Trade Commission.

SafeNet.biz does not accept checks, purchase orders, money orders, or any other means of payment. To make a purchase with one of these methods, contact our Sales department at sales@safenet-inc.com or (410) 931-7500.

Digital Confirmation

In the Payment Information section, select the credit card to use and enter the credit card number and expiration date. Don't insert spaces or dashes in the credit card number.

SafeNet.biz provides an extra level of security for your online purchasing experience by asking you to for a bit of personal information-your birth date-that's not on your credit card but is available from your credit card company for verification. This protects you when someone obtains your credit card fraudulently and tries to make a purchase from SafeNet.biz with this credit card. This person won't have your correct birth date and our credit card verification process will reject the purchase.

All Set?

When everything you need to do for your purchase is complete, click Purchase. You'll receive confirmation of your purchase.

Downloading Purchased Software

After your software purchase is complete, SafeNet.biz will provide you with a link to download your software from. If you encounter any problems while downloading or installing this software, go to Online Support.

Returns

Downloaded Software

Downloaded software is not returnable. Before you purchase any product, make sure that you carefully read all the product information to determine if the product will provide the solution you're looking for. Then, read the system requirements which include the operating systems supported and minimum CPU speed and RAM needed for this product and confirm that the computer that this product will be installed on meets these requirements. Before you purchase the software, if you have any questions about these requirements, send an email with your questions to storefront@safenet-inc.com.

Shipped Products

You can return defective or damaged products that were shipped to you — CD-ROMs or hardware devices — for a replacement only, no later than 30 days after the delivery date. Before you can return a defective product to SafeNet, you must obtain a return merchandize authorization (RMA) number from SafeNet Customer Support. SafeNet accepts only those returns that have RMA numbers. For details, go to SafeNet Customer Support: Return a Product.


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